We are thrilled to announce that a few of our store locations have reopened with restrictions in order to keep everyone safe. Please see below for the list of store locations that are open as of May 21, 2020:
- Anchorage, Alaska on Seward Highway and East Benson (907) 272-4145
- El Paso, Texas in Colony Cove on North Mesa (915) 584-4700
- Houston, Texas, Breitling Boutique at The Galleria (713) 622-7990
- Honolulu, Hawaii, Ala Moana Center (Ben Bridge Jeweler (808) 955-0177 & Timeworks (808) 951-5600)
- Tucson, Arizona, La Encantada (520) 690-9115
- Portland, Oregon in Downtown on 5th Avenue & Yamhill (503) 295-2800
Please call the stores to confirm hours and/or make an appointment.
For over 107 years, Ben Bridge Jeweler has taken pride in the role we play in the lives of our customers, our associates and our communities. We have taken the following steps to make sure that you always feel safe and comfortable when shopping with us:
- Conducting daily health screenings for associates
- Providing face masks for associates and customers
- Providing gloves for associates
- Ensuring social distancing of six feet or more
- Limiting the number of associates and customers in the store at any one time
- Increasing cleaning and sanitation
- Following disinfecting procedures for jewelry
- Offering appointments both in person and virtually
- Reduced hours of operation to allow for additional cleaning
- Continuing to follow all recommended local, state and federal health guidelines
We continue to monitor local, state, and federal health guidelines as we evaluate opening more locations. In the meantime, we are happy to help you celebrate all of your special moments, and honor the loved ones in your life, from the safety and comfort of your home at benbridge.com. We hope our curated selection of fine jewelry and timepieces offer the perfect gifts to reflect your love and unique connection. We will strive to deliver in the same timeframe as usual; however, there may be some delays due to the impact of COVID-19.
We understand that you may have questions and we are here for you. Please contact our customer service at 1-888-448-1912 or info@benbridge.com should you have immediate needs. Customer service teams are working Monday-Friday 8:30 am-5:00 pm PST, and will respond as quickly as possible. Please note, due to store closures, we will extend our diamond inspection and return policy timeframe proportionately relative to the length of store closures.
This unique and challenging situation has offered the Ben Bridge Family extra time for reflection. We feel so blessed to be in business for 107+ years, and lucky enough to be a part of our customer’s lives and our local communities. We are a family and will continuously look for ways to help all of us get to the other side of this. We wish everyone health, safety, positivity, and love during this time. We look forward to seeing all of you soon.
Sincerely,
The Ben Bridge Family